The Casa de La Luz is mediator for the owners of the properties. The contract is always between the owner of the property and the client. The owner hands over the property to the client for use as a holiday home. The Spanish rental law (Ley de Arrendamientos Urbanos) is not applied.
Conclusion of the contract
After written or verbal confirmation from the client to book a property we will send the invoice along with these terms and conditions. All information concerning the house, driving instructions, key delivery, etc. will be sent shortly before arrival. With the payment of the deposit shown in the invoice, the contract between client and the owner (represented by Casa de La Luz) is concluded and the client accepts these terms and conditions.
Responsibilities Casa de La Luz
We will use our best endeavors to present the property in clean and working condition as shown on our website. If a property is not available at short notice, we will attempt to give you an equal or higher quality property. If this is not possible we refund the whole amount paid for the rental of the property immediately and Casa de La Luz will not be under further liability.
Included in the price for the accommodation is:
Accommodation offered with telephone and/ or internet access:
Internet- and telephone lines are not part of the contract and a perfectly working line cannot be guaranteed. Normally there are normal DSL-lines, Casa de La Luz or the owners do not offer compensation for problems with the connection due to circumstances beyond our control. Please find the Terms and Conditions for the use of WIFI or wired internet connections below.
Payments can be made by bank transfer to the account indicated on the booking confirmation or by credit card (Visa or Mastercard). We will send you a secure link to do the online payment upon request.
After receiving the booking confirmation a deposit of 25% has to be paid within one week. Balance of payment is due at least 5 weeks before arrival. If the property is booked less than 5 weeks in advance, the whole payment is due immediately upon booking.
For the breakage deposit of 100 Euros (or 500 Euros in luxury villas) you need to provide data of a valid credit card (Visa or Mastercard) a few days before arrival. The data will be deleted once the owner or his staff has inspected the property and confirmed that there are no damages.
Cancellations by you
Cancellations need to be transmitted in written form. In case of cancellation charges are as follows
Until 61 days before arrival 25 %, between 60. and 31. day 50 %, between 30. and 15. day 75 %, from the 14. day onwards 95 %.
We highly recommend travel insurance which includes a cancellation clause
We do not offer compensation if you arrive later or leave the accommodation earlier than stated in the contract.
Cancellation by Casa de La Luz/ owner
Casa de La Luz has in the name of the owner the right to dissolve the contract immediately and without any compensation, if the lodger acts against the contract. This can be for example:
Change of bookings
For change of bookings we ask a fee of € 20. Please note that we are only the mediator and that a change from one house to another might not be possible without extra costs.
During your stay
Place of jurisdiction
Any legal case arising from this contract shall be heard in Chiclana (Cadiz)
These terms and conditions are applied to all bookings made after January 31st, 2013.
Inmobiliaria Conil Casa de La Luz SL, Calle Los Pueblos Blancos 20, ES-11140 Conil (Cadiz)
Phone: +34 956 10 62 40
tax number: B 72275092